220 – Sales Support Administrator

Sales Support Administrator

This role will be based in the Reading office however, you will be able to work a blend of both home and office each week. You’ll be made to feel part of your new team by your Line Manager, and colleagues through regular contact and virtual interaction.

Salary – Competitive + Discretionary bonus scheme / 30 days’ annual leave / Pension scheme / Private medical insurance (opt in) / Life Assurance and Income Protection / Cycle to work scheme / Digital GP and Wellbeing app / Refer a Friend scheme / Give as you Earn scheme / Long service awards / Access to flu jabs, eyecare vouchers, travel season tickets, travel clubs / Discounts on shopping vouchers and Vodafone contracts and Microsoft software

Our client is a Financial Services business who are asset finance lenders.  They have several offices based in the UK.

They have a friendly and flexible culture, and are a growing organisation that means there’s lots of opportunities to progress

The Sales Support Administrator will work as part of an established Sales Support Team, to enable effective day-to-day support for the Sales and introducer?

The role of Sales Support Administrator is an important role. You will ensure a smooth day-to-day workflow within various teams of Sales, Credit Applications, KYC, New Business, Customer Services and Collections.

Key responsibilities will include:-

• To proactively support Sales by ensuring transactions are processed efficiently in all areas of the business.
• To help develop strong and productive relationships with approved Introducers by providing an exemplary customer service experience.
• Work closely with the Sales team and New Business team to achieve targets and agreed service levels.
• Answer queries by telephone or email in a professional and timely manner.
• Relay additional information required to introducers
• Wherever able, promote the full range of products and services to new and existing Introducers
• To provide vehicle balloon figures when requested by our approved Introducers by using the online CAP quoting tool